Our Process

We customize engagement solutions to your individual needs and provide personalized training, marketing, support, and Awards.

The Whole Shebang

Solution One Partners is far more than an Awards program. We help clients succeed by bolstering the impact of premium Awards with expert training, marketing, and support.


We provide training on the best practices for engagement solutions. Clarity webinars are available before launch.


Member marketing examples are provided for each solution to develop marketing collateral collaboratively. We also include employee training SOPs.


Each client has a co-branded customer support phone number and email for member and employee assistance.


S1P provides a unique and branded Awards delivery platform for each client.

Comprehensive Member Engagement 

With Solution One, encourage members to return again and again. Keep your business top-of-mind with members, even when they’re not visiting or transacting. Provide rationale and a vehicle to maintain regular contact and feedback.

Enterprise-Level Engagement Platform

Our proprietary Engagement Platform provides the operational and technical foundation for your Awards program.

  • Customized and branded for each client
  • Can be integrated with your CRM
  • Connects to top member lead capture systems
  • Provides gamification opportunities to engage members
  • Enables advanced reporting on member activities
  • Can include client-only products and services
  • Provides client branded member and employee support

Member Engagement Overview

We support your initiatives with premium Awards that go beyond the gym and into your members’ daily lives—increasing the membership value.

Our Focus

  • Drive member engagement to positively impact retention
  • Maximize lead generation with referrals
  • Support membership sales initiatives
  • Save the member as much as it costs to be a member of your gym, club, or spa

Solution Features

  • Turnkey Platform
  • Branded Redemption Site
  • Toll-Free Branded Customer Support (member and employee)
  • Marketing Material
  • Employee Training
  • Reporting & Analysis

Awards System

  • Local Shopping, Groceries, & Restaurants
  • Top Hotels & Resorts Around the World
  • Brand Name Merchandise
  • Digital Gift Cards
  • Sports & Concert Tickets
  • Theme Park & Movie Tickets
  • Health Care Deals
  • Client Branded Apparel
  • Client Services

Engagement Platform

Our SaaS platform provides a fully-integrated solution for fitness studios, health clubs, and gyms, regardless of size, powering a world-class engagement and Awards experience.

The Awards Marketplace

Our Awards delivery system connects your members to a wide selection of exciting products and services proven to motivate members to take action. 

E-Commerce Solutions

We provide fitness clubs with a sophisticated e-commerce solution that integrates with your Awards program—at a fraction of the cost charged by legacy rewards companies.