Our Process

We customize engagement solutions to your individual needs and provide personalized training, marketing, support, and Awards.

Your Challenges. Our Solutions.

While gyms, studios, and clubs face similar obstacles, no two businesses are identical. At Solution One Partners, we work with clients to identify unique challenges, implement industry best practices, and provide tailor-made strategies and solutions.

Popular S1P Solutions

Account Reactivation

Encourage members to reactivate their account from frozen using best practices and proven Awards strategies.

ACH Conversion

Motivate members to convert their billing to ACH—saving money and extending the membership billing months with steady revenue.

Referral Promotion Optimization

Use the right Awards to drive members to engage and refer. S1P loads lead data into your database, provides reporting, validates leads, and issues Awards. We notify your new member regarding Awards earned from referring and completed referrals.

Sweepstakes

Excite members to take action by providing high-value prizes that drive brand initiatives.

Gift Card Management

Run promotions using brand name gift cards. Members earn cards for completing a challenge, enrolling, referring, and more. Only pay for the cards actually used by members with no added fees.

Sales Incentives

Drive membership upgrades in the sales process using valuable Awards.

Marketing Strategies

Support your brand with comprehensive and proven engagement solutions that impact retention and new member acquisition.

Employee Incentives

We provide tools to recognize and reward employees based on individual, group, or location-based performance.

Employee Uniform Store

We handle the procurement, logistics, and fulfillment of client uniforms at wholesale cost. There are no upfront inventory costs to you.

Virtual Branded Apparel

Your apparel store is a revenue-generating e-commerce solution where S1P handles procurement, logistics, and fulfillment. There are no upfront inventory costs to you.

The Whole Shebang

Solution One Partners is far more than an Awards program. We help clients succeed by bolstering the impact of Awards with expert training, marketing, and support.

Training

We provide training on the best practices for engagement solutions. Clarity webinars are available before launch.

Marketing

Member marketing examples are provided for each solution to develop marketing collateral collaboratively. We also include employee training SOPs.

Support

Each client has a co-branded customer support phone number and email for member and employee assistance.

Awards

S1P provides a unique and branded Awards delivery platform for each client.

Member Engagement Overview

We support your initiatives with premium Awards that go beyond the gym and into your members’ daily lives—increasing the membership value.

Our Focus

  • Drive member engagement to positively impact retention
  • Maximize lead generation with referrals
  • Support membership sales initiatives
  • Save the member as much as it costs to be a member of your gym, club, or spa

Branded Solutions

  • Turnkey Platform
  • Branded Redemption Site
  • Toll-Free Branded Customer Support (member and employee)
  • Marketing Material
  • Employee Training
  • Reporting & Analysis

Awards System

  • Local Shopping, Groceries, & Restaurants
  • Top Hotels & Resorts Around the World
  • Brand Name Merchandise
  • Digital Gift Cards
  • Sports & Concert Tickets
  • Theme Park & Movie Tickets
  • Health Care Deals
  • Client Branded Apparel
  • Client Services
Solution One Partners - icon with circuits

Highly Customizable Engagement

S1P provides individualized solutions based on your unique needs. When you partner with Solution One, you receive tailored strategies, proven business intelligence, and member engagement that works.

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